Effective Date: 21.03.2025

At Happy Feet Traveller, we strive to provide seamless and enjoyable travel experiences. We understand that plans can change, and this Refund Policy explains the terms and conditions for cancellations and refunds related to our services.

1. General Refund Policy

Refund eligibility and the refund amount depend on the type of service booked, the cancellation date, and any applicable service-specific terms.

2. Cancellations and Refund Requests

To request a refund, customers must notify us in writing via email at [Insert Email Address] and provide the following details:

• Full name
• Booking reference number
• Reason for cancellation

Refund requests will be processed after verifying the booking and cancellation terms applicable at the time of purchase.

3. Refund Eligibility

• Refundable Services: Refunds may be issued for eligible cancellations, subject to cancellation fees and timelines.
• Non-Refundable Services: Some bookings, such as promotional packages or discounted services, may be non-refundable. This will be clearly mentioned during the booking process.
• Partial Refunds: For certain multi-service packages (e.g., hotels, transportation, and activities), partial refunds may be provided based on the refund terms of the individual service providers.

4. Cancellation Timeline and Charges

The refund amount depends on when the cancellation is made:

• 45 days or more: 30% cancellation charges of the tour cost
• 10-30 days: 50% cancellation charges of the tour cost
• 0-10 days prior to the event date: 100% cancellation charges of the tour cost

Please note that certain services may have unique cancellation and refund policies, which will be communicated at the time of booking.

No show No Refund if cancelled/modified on event date.

5. Processing Time

Once a refund is approved, it will be processed within [Insert Timeframe, e.g., 7-14 business days]. The time it takes for the refunded amount to appear in your bank account may vary depending on your payment provider.

6. Force Majeure and Unforeseen Circumstances

If incase HFT cancels the trip due to any Unforeseen Emergency/Political/Environmental reason, full refund of tour cost shall be provided in 2-5 working days.

7. Travel Insurance

We strongly recommend purchasing travel insurance to protect against unexpected changes, cancellations, or emergencies that may affect your travel plans.

8. Changes to the Refund Policy

Happy Feet Traveller reserves the right to modify this Refund Policy at any time. Updates will be posted on this page, and the revised policy will apply to bookings made after the effective date of the update.

9. Contact Us

For questions or assistance related to refunds, please contact us at:
Happy Feet Traveller
Email: happyfeettravellers@gmail.com
Phone: 9130007027